1. Parties
This Distance Sales Agreement (“Agreement”) is made between the seller operating this website (“Seller”) and the customer placing an order (“Buyer”) through electronic means.
By completing a purchase on this website, the Buyer is deemed to have accepted all terms of this Agreement.
2. Subject of the Agreement
This Agreement covers the sale and delivery of products ordered electronically by the Buyer from the Seller’s website, including their features, price, and delivery conditions.
3. Product Information
The type, quantity, brand/model, color, sales price, payment method, and basic characteristics of the products are specified on the product page and form an integral part of this Agreement.
4. Order and Payment
The Buyer places an order by selecting products and completing the payment process on the website.
Orders are processed only after successful payment confirmation. The Seller reserves the right to cancel orders in case of payment issues or suspected fraud.
5. Delivery
Products will be delivered to the address provided by the Buyer during checkout.
Delivery time may vary depending on production time, stock availability, and shipping conditions. Estimated delivery times are not guaranteed.
The Buyer is responsible for providing accurate and complete address information. The Seller is not responsible for delays or non-delivery caused by incorrect details.
6. Right of Withdrawal
Since the products sold are custom-made and personalized, the right of withdrawal may not apply in accordance with applicable consumer protection laws.
However, if the product is defective or not as ordered, the Buyer must notify the Seller within a reasonable time after delivery.
7. Returns and Cancellations
Returns are only accepted in cases of defective products or production errors.
Customized products cannot be returned or canceled once production has started, except in legally required situations.
Approved refunds will be processed via the original payment method.
8. Force Majeure
The Seller is not responsible for delays or failure to perform obligations due to events beyond reasonable control, including natural disasters, war, strikes, or technical failures.
9. Dispute Resolution
In case of disputes arising from this Agreement, consumer arbitration committees and courts located in the Seller’s jurisdiction shall have authority, in accordance with applicable laws.
10. Final Provisions
By placing an order on this website, the Buyer confirms that they have read, understood, and accepted all terms of this Distance Sales Agreement.